“I just want to thank you for following up on this, even while you are on vacation. In the past few years since I have been on the board, I have dealt with numerous companies & vendors, large & small. And I have to tell you, I have never been more satisfied with any of them as I have been with you & your company.
I probably never told you, but your employees are always so polite, clean and efficient and I have never heard any complaints from anyone about their work.
I wanted to wish you a very happy holiday season & I look forward to doing business with you next year. I am going to call you in this next couple of months to get some estimates on work to be done in my unit. It needs to be painted and we want to re-tile the bathrooms. I know Mike Kerr was so happy with the work you did on his place.
Thanks again for getting back to me!”