“Dear Mr. Allendorfer, On March 20, 2006, your company replaced our roof, two skylights and a copper gutter. The job was finished in three days. I want to thank everyone involved in this project, particularly Mr. Jose Lozano and his crew. Mr. Lozano answered all my questions and made certain that the work was up to my standards and satisfaction. He and his crew were extremely professional and worked hard to complete the job as quickly as possible. He also took great pride in his skills and pointed out details I would have overlooked. This crew is a fine representation for B. Allendorfer Roofing. I appreciate their hard work and will have no hesitation in recommending your company to my colleagues and friends.